Privacy Policy

Effective Date: 2024/12/21

Welcome to coobydoll (“we,” “us,” or “our”). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website coobydoll.com (“Site”), make a purchase, or otherwise engage with our services.

1. Information We Collect

Personal Information

When you place an order or register an account, you may be asked to provide information such as your name, email address, shipping address, billing address, phone number, and payment information.

If you subscribe to our newsletter, we will collect your email address.

Non-Personal Information

We may automatically collect certain non-personal information when you visit the Site. This may include your IP address, browser type, operating system, referring URLs, and information about how you interact with our Site.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You may disable cookies in your browser settings, but doing so may affect certain functionalities of our Site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Order Processing

To process, fulfill, and track your orders, including shipping and handling returns or cancellations.

Customer Support

To provide customer support, respond to your inquiries, and communicate important updates or changes about your order or our services.

Marketing & Promotions

To send newsletters, marketing communications, and promotional offers, if you have opted in to receive them. You can unsubscribe at any time by clicking the “unsubscribe” link in the emails we send or by contacting us at sales@coobydoll.com.

Site Improvement & Personalization

To analyze usage of our Site, improve user experience, and tailor content and advertisements to your interests.

Legal & Security

To detect, investigate, and prevent activities that may violate our policies or be illegal, and to protect the rights, property, and safety of coobydoll, our users, or others.

3. Sharing Your Information

Third-Party Service Providers

We may share your information with third-party vendors or service providers who assist us in operating our Site, processing payments, shipping orders, marketing, analytics, and other essential business services. These providers have access to the necessary personal information to perform their services but are prohibited from using it for any other purpose.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be part of the transferred assets. You will be notified via email or prominent notice on our Site of any change in ownership that affects your personal information.

Legal Compliance

We may disclose your information if required by law, court order, or when we believe disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process.

4. Data Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or method of electronic storage can be guaranteed to be 100% secure. We encourage you to protect your login credentials and promptly inform us of any suspected unauthorized use of your account.

5. Your Rights & Choices

Access & Correction

You have the right to access and update or correct your personal information by logging into your account or by contacting us at sales@coobydoll.com.

Opt-Out of Marketing

If you no longer wish to receive marketing or promotional emails from us, you may opt out at any time by clicking the “unsubscribe” link in the emails or by contacting us directly.

Cookies

You can set your browser to refuse cookies or alert you when cookies are being used. Disabling cookies may affect certain features of our Site.

6. Links to Other Websites

Our Site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of these third-party websites. We encourage you to review the privacy policy of every website you visit.

7. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page. The “Effective Date” at the top of this page indicates when this Privacy Policy was last revised. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns regarding our Privacy Policy or data practices, please contact us at: sales@coobydoll.com